Returns & Exchanges

At Olavita Skincare, we want you to love your glow; if you are not completely satisfied with your purchase, you may return your items within 30 days of receipt for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the unused or gently used products in their original packaging, ensuring they are securely sealed to prevent damage during transit.

• 3.
  Ship It Back

  Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.