Frequently Asked Questions

Everything you need to know about your Olavita glow.

Are Olavita products suitable for sensitive skin?

Yes, our formulas are dermatologist-tested and specifically designed to be gentle yet effective for all skin types, including sensitive skin.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually between 7-14 business days.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund, minus shipping costs.

Are your products cruelty-free and vegan?

Absolutely. Olavita Skincare is proud to be 100% cruelty-free and vegan. We never test on animals and do not use any animal-derived ingredients.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

Do you offer subscriptions for regular deliveries?

Yes! You can choose our 'Subscribe & Save' option on any product page to receive a 15% discount and have your favorites delivered automatically every 30, 60, or 90 days.